QCHAT Volunteer Callout

We Are Currently full!

You can still submit an application below, and we will keep your information on file.

About this callout:

Thank you for your interest in this exciting volunteer opportunity! We are a group of peer support volunteers from diverse LGBTQ2S+ identities within the province of British Columbia, and we have created QCHAT.CA.

QCHAT.CA is a startup not-for-profit located in Victoria BC that works to improve the lives of LGBTQ2S youth in the province of British Columbia. To do so we have created a low-barrier, province-wide referral and peer support service for LGBTQ2S youth that includes chat, email, call and SMS. This service draws inspiration from similar not-for-profit organizations in Ontario (LGBT YouthLine) and in the United States (Trevor Project), which have existed for several years now with growing demand.

These are very early days for QCHAT, however over the past two years QCHAT has transformed from an idea to an operational service that is witnessing growing demand. We are looking for LGBTQ2S volunteers, and will prioritize youth (those 30 and under) who want to grow their skills as leaders, communicators, and advocates by helping peers on the lines and helping QCHAT to grow into a sustainable force for good.

Purpose of the position:
  • To staff the phone and chat lines at QCHAT. With your help we will be extending our services to operate for additional hours, 6PM-9PM Sunday-Wednesday. You will be providing emotional support for whatever issues the caller may have, and provide referrals to LGBTQ2S resources in BC. At this time, QCHAT is not a crisis line and you will not be expected to do crisis intervention. Be aware that there will be some quiet nights, as the service is fairly new and our outreach activities are ongoing. Downtime can be spent messaging other volunteers, reading, doing schoolwork, or helping to develop QCHAT in other respects (see below).
  • To help develop the QCHAT organization. If desired, there are many opportunities to help QCHAT blossom into a sustainable and impactful program for BC youth. Let us know about the skills you have or the skills you are interested in developing. There is room for folks to aid in funding applications, in creating QCHAT digital content and maintaining the website, in developing a strong social-media presence, and in updating our referral database.
Your responsibilities will include:
  • Attending training sessions
  • Answering chat lines and emails, and later calls and texts, in a timely fashion
  • Exhibiting empathy and patience, while demonstrating strong active listening skills
  • Providing referrals to callers (we have a referral database)
  • Regularly attending shifts, and keeping up-to-date on LGBTQ2S youth issues
Our responsibilities include:
  • Supporting full involvement of volunteers in the agency, while providing effective and ongoing supervision
  • Training volunteers to operate the lines.
  • Maintaining an environment that is safe and confidential for both volunteers and clients
  • Fully recognizing the contributions of volunteers as leaders, advocates, and effective communicators. This includes prompt drafting of reference letters, etc.
Time commitment: 
  • This is an ongoing volunteer opportunity. We prefer volunteers who can offer a 1 year volunteer commitment.
Expected hours per week:
Location requirement: 
  • Must reside within the province of British Columbia, Canada
Qualifications & Skill Requirements: 
After you submit this form we will reach out to you about next steps: 
~ Thank you again for your interest! We look forward to meeting you :)
The Team at QCHAT

Application Form

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Coming Soon!

We are still recruiting volunteers to make this project work. If you want to be the first to know when our lines go live, leave your email below!

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